The Recognition – The Soul’s Journey in Finding the Right Path
Terms & Conditions
Last updated 21 October 2026
These Terms & Conditions (“Terms”) govern your use of the website operated by Sandhya Nautiyal, doing business as The Recognition – The Soul’s Journey in Finding the Right Path (“The Recognition,” “we,” “us,” or “our”), and your participation in our services.
By using this website, creating an account, submitting an intake form, booking sessions, or purchasing a service, you acknowledge that you have read and understood these Terms.
If you do not agree with these Terms, please do not use this website or our services.
1.About Our Services
The Recognition provides online past life regression and hypnotherapy services intended for personal exploration, self-reflection, emotional exploration, and spiritual development.
Our approach may involve relaxation, guided visualization, hypnosis, regression techniques, reflective discussion, and other techniques explained during the intake and session process.
The nature and purpose of the services will be explained before paid sessions begin.
Experiences, memories, images, emotions, sensations, or narratives that arise during a session are considered subjective experiences. They should not automatically be interpreted as historically verified facts.
2.Eligibility
Our services are available only to individuals who are 18 years of age or older.
You must request services for yourself and participate voluntarily. We do not accept bookings made on behalf of another person without that person’s direct participation and consent.
We reserve the right to decline an application or discontinue services where we determine that our services may not be appropriate.
3.Intake and Suitability Process
Before beginning paid services, you will be asked to complete an intake form.
The information you provide helps us understand your goals, expectations, circumstances, and whether our services may be suitable for you.
After reviewing your intake information, we may invite you to a complimentary initial interview of approximately 90–120 minutes.
The initial interview does not guarantee acceptance into the program. Following the interview, either you or The Recognition may decide not to proceed.
You are not required to purchase services simply because you completed an intake form or initial interview.
4.Accuracy of Information
You agree to provide information that is accurate and complete to the best of your knowledge.
You are responsible for informing us if relevant circumstances change before or during your participation in the program.
Providing incomplete or intentionally inaccurate information may affect our ability to determine whether the service is appropriate.
5.Client Responsibilities
You are responsible for:
- attending sessions on time;
- participating voluntarily;
- communicating relevant concerns or limitations;
- following reasonable preparation instructions;
- participating from an appropriate private environment;
- maintaining a reliable internet connection;
- having an appropriate device, headset with microphone, and camera;
- ensuring that you are not interrupted during a session; and
- seeking appropriate professional assistance when your needs fall outside the scope of our services.
You must not participate in a session while driving, operating machinery, or performing any activity requiring your full attention.
6.Online Sessions
Sessions are conducted online using Zoom.
Because online services depend on internet connections, devices, software, and third-party platforms, we cannot guarantee uninterrupted access.
If a technical problem prevents a session from taking place, we will make reasonable efforts to reschedule the session where appropriate.
7.Session Structure
The Recognition offers a three-session process:
- Session 1 — Positive Reconnection: building the foundation, establishing comfort and relaxation, and connecting with positive internal resources.
- Session 2 — Accessing Key Emotions & Events: exploring experiences, emotions, memories, or events connected with the individual’s intention or issue.
- Session 3 — Therapeutic Resolution / Integration: working with the material that has emerged and focusing on reflection, understanding, integration, and the individual’s intended goals.
The session flow may change depending on the individual and the nature of the issue. An important event or significant experience may be explored in more than one session, including during the first or third session, where appropriate.
Some individuals may require additional sessions. Additional sessions are not included in the three-session program and will be discussed separately, up to a maximum of five sessions in total.
8.No Guaranteed Results
Individual responses to hypnosis and regression work vary. We do not guarantee that you will:
- remember a particular past life;
- experience a particular type of regression;
- access a specific memory or event;
- experience a particular emotion;
- obtain a particular insight;
- resolve a specific issue; or
- achieve any particular outcome.
Descriptions of experiences on our website are general descriptions and are not guarantees of results.
9.Nature and Limitations of Services
Our services are offered for personal, exploratory, and spiritual purposes.
They are not intended to replace emergency services, medical care, psychiatric care, psychological care, psychotherapy, or other professional healthcare.
The Recognition does not provide emergency or crisis services.
We do not diagnose medical or mental-health conditions through past life regression or hypnotherapy.
We do not provide medical, psychiatric, legal, financial, or other professional advice outside the scope of our services.
If you have a medical or mental-health concern, or believe you require professional assistance, you are responsible for seeking an appropriately qualified professional.
10.Voluntary Participation
Participation is voluntary. You may ask to pause, modify, or stop an exercise or session at any time.
You are not required to continue with an exercise that you do not wish to undertake.
The Recognition may also pause or discontinue a session where continuing is considered inappropriate.
11.Right to Decline or Discontinue Services
The Recognition may decline an application, postpone a session, or discontinue services where appropriate. Reasons may include:
- the service does not appear suitable;
- information provided is incomplete or materially inaccurate;
- the client does not follow reasonable session requirements;
- threatening, abusive, discriminatory, or inappropriate conduct;
- the requested service falls outside the appropriate scope of practice;
- continuing the service may create an unreasonable risk; or
- another type of professional support appears more appropriate.
Where appropriate, we may recommend that the individual seek another qualified professional or service.
12.Booking
Once you and The Recognition have decided to proceed, the three core sessions are booked and paid for through your account on this website.
Session dates and times are then arranged with you by email. An appointment is confirmed only once The Recognition has confirmed it to you.
You are responsible for checking your confirmation details, including the date, time, time zone, and Zoom meeting information.
13.Payment
Payment is required after the suitability process has been completed and you have decided to proceed. Once booked, you are charged in full.
Current prices are shown in your account before payment. Unless otherwise stated, prices are in Canadian dollars. The three core sessions are $150 CAD in total.
Payments are processed by Stripe or PayPal. You authorize the payment provider you choose to process your payment according to the information you provide. Card and PayPal details are entered on the provider’s secure pages and are never received by this website.
14.Cancellation and Refunds
Cancellation, rescheduling, and refund rules are set out in our Cancellation, Rescheduling & Refund Policy, which forms part of these Terms.
Nothing in our policies is intended to remove or restrict consumer rights that cannot legally be waived.
15.Privacy and Confidentiality
Personal information submitted through our website, intake forms, communications, and services is handled according to our Privacy Policy. Please review it before submitting personal information.
We take reasonable steps to protect information provided to us. However, no email system, internet connection, online platform, cloud service, or electronic storage system can be guaranteed to be completely secure.
Information may be disclosed where required or permitted by applicable law.
17.Your Account and Password
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account, to the extent permitted by law.
Please use a strong, unique password, and contact us promptly if you believe your account has been compromised.
The Recognition is not responsible for unauthorized access resulting from credentials that you voluntarily disclose, weak passwords, failure to secure your device, or misuse of your account, except where such exclusion is not permitted by law.
18.Email and Electronic Communications
You acknowledge that email and other electronic communications may carry security and privacy risks.
We use reasonable measures when communicating with you electronically, but we cannot guarantee that electronic communications will remain completely confidential or secure during transmission.
Please avoid sending unnecessary sensitive information by ordinary email; the intake form in your account is the preferred way to share it.
19.Recording
Sessions will not be recorded by The Recognition unless recording is discussed beforehand and your consent is obtained.
You may not record, photograph, screenshot, reproduce, upload, publish, distribute, or share a session or session materials involving The Recognition without prior written permission.
20.Third-Party Services
Our website and services rely on third-party providers, including Zoom (sessions), Stripe and PayPal (payments), Google (optional sign-in), and the website, database, and email providers named in our Privacy Policy.
Third-party services operate independently and have their own terms and privacy policies.
The Recognition is not responsible for the independent operation, availability, policies, security practices, or service interruptions of third-party providers, except to the extent responsibility cannot lawfully be excluded.
21.Events Beyond Our Control
We will not be responsible for delay, interruption, or inability to provide services caused by circumstances beyond our reasonable control, such as internet or telecommunications failures, power outages, major technical failures, cyberattacks, third-party platform outages, natural disasters, government actions or restrictions, emergencies, or serious illness.
Where reasonably possible, we will communicate with affected clients and arrange an alternative appointment.
22.Website Content and Availability
Website content is provided for general informational and educational purposes and should not be interpreted as individualized medical, psychological, legal, financial, or other professional advice.
We make reasonable efforts to keep information accurate and current, but we do not guarantee that website content will always be complete, accurate, current, or error-free.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We may modify, suspend, update, or discontinue any part of the website where reasonably necessary.
23.Intellectual Property
Unless otherwise indicated, the website, name, branding, logo, written materials, graphics, exercises, scripts, guides, and other original materials provided by The Recognition are owned by or licensed to The Recognition.
You may use materials provided to you for your own personal use. You may not copy, reproduce, modify, publish, sell, distribute, upload, teach, or commercially exploit our materials without prior written permission.
24.Prohibited Website Use
You agree not to use our website:
- for unlawful purposes;
- to interfere with website security or attempt unauthorized access;
- to introduce malicious software;
- to scrape or copy website content for commercial purposes;
- to collect personal information without authorization;
- to impersonate another person or create an account for someone else; or
- in a manner that could damage the website, The Recognition, or other users.
25.Limitation of Liability
To the fullest extent permitted by applicable law, The Recognition, its owner, contractors, and service providers will not be responsible for indirect, incidental, special, consequential, or other losses arising from use of the website or participation in services.
This limitation does not apply to liability that cannot legally be excluded or limited. Nothing in these Terms removes or restricts any mandatory consumer or other legal rights.
26.Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, misuse of our materials, or violation of these Terms.
This section does not apply to the extent the loss resulted from conduct for which The Recognition is legally responsible.
27.Complaints and Concerns
We encourage clients to raise concerns directly with us so that we can review and respond appropriately. Please write to Sandhya Nautiyal at info@therecognitionofficial.com.
We will make reasonable efforts to review complaints and respond appropriately.
Nothing in this section prevents you from exercising any legal rights or contacting an appropriate regulatory or consumer-protection authority.
28.Changes, Governing Law and Severability
We may update these Terms from time to time. The current version will be posted on the website with the updated date. Where required by law, significant changes will be communicated through an appropriate method.
These Terms are governed by the laws applicable in the Province of Ontario and the federal laws of Canada applicable therein, subject to any mandatory legal rights that may apply to you.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms, together with the Privacy Policy, Client Consent & Service Disclaimer, and Cancellation, Rescheduling & Refund Policy, constitute the agreement governing your use of our website and services, except where a separate written agreement applies.
29.Contact
The Recognition – The Soul’s Journey in Finding the Right Path · Sandhya Nautiyal · info@therecognitionofficial.com